This is typical of ANY customer service
Customer: “I seem to have lost my IP address can you tell me what it is?”
Tech Support: “Just a minute, I’ll check.” (pause) “You’re using Win95 aren’t you? It’s a bit complicated. Click on Start.”
Customer: “Ok, I don’t need to do that–”
Tech Support: “Please do it my way, click on Start.”
Customer: “Ok.”
Tech Support: “Now click on Settings…Control Panel…Networks…TCP/IP…and now on Protocols, and there you are.”
Customer: “Yes, that’s where I was when I called you.”
Tech Support: “Well why call me? That’s where your IP address is, right in front of you.”
Customer: “Well, that’s where it should be, but mine’s all blank.”
Tech Support: “Well, what do you want me to do?”
Customer: “Can you tell me what it is?”
Tech Support: “Of course, just a second…why didn’t you ask me that in the first place?”
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